traceQuest®

CapQuest is a market-leader in providing tracing services to its customers through our tracing technology, traceQuest®. It is an integrated tracing solution powered by clear, structured processes that delivers targeted results for each service level requirement.  With over 75 dedicated associates, CapQuest believes that it operates the UK's largest tracing platform.

For clients who only require CapQuest to locate a customer, our senior trace management team have access to sophisticated databases and collectively over 75 years experience in trace processes. Only the highest ethical standards are observed and clients can rely upon our integrity and professionalism at all times.

When tracing skills are coupled with the power of CapQuest Debt Recovery’s collection platform, traceQuest® can be delivered in an integrated trace and collect format.

By developing unique work processes that harness our debt recovery technology, databases and one of the industry’s largest dedicated teams, traceQuest® delivers fast and accurate trace results.

  • Automated trace processes to deliver cost effective and accurate tracing for bulk placements.
  • Above average hit rate for full trace with lower than industry average re-check levels.
  • Service level offerings based on volume and target re-check rate.
  • Robust verification processes.
  • Bulk trace discounts.
  • Address cleansing.

07 January 2009
12:37
CapQuest debt recovery