CapQuest Debt Recovery has a long heritage of recovering debt across the entire spectrum of age and quality level.

CapQuest Debt Recovery has a long heritage of recovering debt across the entire spectrum of age and quality level.
| TYPE | TYPICAL DAYS ARREARS |
| Sub-Performing | 0-90 |
| Prime or First Placement | 30-180 |
| Second Placement | 120-360 |
| Tertiary | 360-540 |
| Trace & Collect | 0-360 |
CapQuest's team of outstanding professionals includes Collections Managers, Team Leaders and Performance Coaches. Our objective is to produce outstanding debt recovery recoveries performance.
We deliver effective campaign strategies to maximise debt collections. Our debt recovery tools include letters, calls, hardship case management, home visit recoveries, litigation and enforcement actions. During the past 12 months CapQuest Debt Recovery has serviced nearly one million consumer credit accounts.
CapQuest Debt Recovery is able to track and document our debt recoveries performance on an ongoing basis relative to our peers. Our performance across each category of debt that we collect has been consistently superior to our competitors.