CapQuest Debt Recovery has a long heritage of recovering debt across the entire spectrum of age and quality level.

CapQuest Debt Recovery has a long heritage of recovering debt across the entire spectrum of age and quality level.
| TYPE | TYPICAL DAYS ARREARS |
|---|---|
| Sub-Performing | 0-90 |
| Prime or First Placement | 30-180 |
| Second Placement | 120-360 |
| Tertiary | 360-540 |
| Trace & Collect | 0-360 |
Our team of outstanding professionals includes Collections Managers, Team Leaders and Performance Coaches. Our objective is to produce outstanding recoveries performance.
We deliver effective campaign strategies to maximise collections. Our tools include letters, calls, hardship case management, home visit recoveries, litigation and enforcement actions. During the past 12 months we have serviced nearly one million accounts.
We are able to track and document our recoveries performance on an ongoing basis relative to our peers. Our performance across each category of debt that we collect has been consistently superior to theirs.