Quality Standards

CapQuest is a progressive and innovative organisation that employs its highly skilled staff and advanced debt recovery technology to maximise asset recoveries on behalf of clients. Equally, CapQuest commit to all clients that we will act responsibly on their behalf and we have designed all of our debt recovery processes and procedures to support that commitment.

As evidence of CapQuest's commitment to best practices, we have achieved several industry-recognised quality standards. CapQuest's quality standard benchmarks include:

Consumer Credit Licence

Member of the Credit Services Association

Charter Member of the CSA’s Debt Buyers and Sellers Group

Quality Certificate (ISO9001: 2000)

Registered Data Controller under the Data Protection Act 1998

Registered Data User with the Data Protection Office

Member of CAIS (Experian), Insight (Equifax) and Share (Call Credit)

CapQuest adopts the practices and procedures in accordance with ISO17799 quality standard for the management of data and IT security.


05 September 2010
06:17
Capquest