Systems and Reporting Capability

 

Predictive Dialler
CapQuest's Dialler technology allows us to effectively manage debt collections campaigns and produce debt recovery productivity data.  The Dialler integrates seamlessly with our debt collections software and continuously shares and updates information to drive debt recoveries performance.  With the ability to predict and control call rates CapQuest can also ensure compliance with the Ofcom guidelines on call abandonment rates.

Debt Collections Software
Tallyman collections software is a powerful system.  When harnessed to CapQuest's Dialler, Tallyman creates an exceptionally effective and dynamic debt collections platform.  With extensive configuration capability, we can tailor debt collections activities to the needs of specific portfolios and types of debt.  Extensive debt recovery report writing capability allows CapQuest to continuously measure our debt collections success.

Management Reporting
Our Data Warehouse is the repository of all collections, finance and performance data.  Driven by iQuest and updated on a real-time basis, we ensure that the information needed to make business and investment decisions is always available.  Investors and clients alike benefit from a team of specialists who can interrogate CapQuest's data warehouse to produce the information required, on a real-time basis and customized to their requirements.


05 February 2012
04:31
Capquest